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SmartOrdering Pty Ltd Privacy Policy

Welcome to SmartOrdering ("SmartOrdering", "we", "us" or "our"). Our Privacy Policy explains how we collect, use, share and protect information in relation to our mobile services, website, and any application provided on or in connection with SmartOrdering service (collectively, the "Service"), and your choices about the collection and use of your information. By using our Service you understand and consent to the data practices prescribed in this Privacy Policy. Our Privacy Policy applies to all visitors, users, and others who access the Service ("Users").

1. INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect information to provide better services to all of our Users and we collect information in two ways:

Information you provide us directly

Our Service may require you to sign up an account. When you do, we will ask for personal information, like your name, mobile number or email address.

You may also provide information through communications between you and SmartOrdering Pty Ltd ("SmartOrdering"). We may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.

Information we get from your use of our service

We may collect information about the Service that you use and how you use them. This information includes:

• Device information

  We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).

• Log information

  When you use our Service, we may automatically collect and store certain information in server logs. This may include:

  • details of how you used our Service.
  • IP address.
  • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

• Geo-Location Information

  Some devices allow applications to access real-time location-based information (for example, GPS). Our SmartOrdering apps do not collect such information from your mobile device at any time while you download or use our apps as of the date this policy went into effect, but may do so in the future with your consent to improve our Service. Also, some of the information we collect from a device, for example IP address, can sometimes be used to approximate a device's location.

If you do not want us to collect this information, do not use the Service or delete the SmartOrdering provided app(s) from your device.

2. HOW WE USE YOUR INFORMATION

In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:

• allow us to keep you posted on SmartOrdering's latest product announcements, application updates, and upcoming events
• help us develop, deliver, test and improve our products, and services
• use the information that you provide to respond to your requests, support your use of the Service
• provide personalized content and information to you and others, which could include online ads or other forms of marketing
• provide, improve, test, and monitor the effectiveness of our Service
• monitor metrics such as total number of visitors, traffic, and demographic patterns
• diagnose or fix technology problems
• provide you the opportunity to participate in contests or surveys on our Service. Participation in these surveys or contests is completely voluntary. If you participate, we will request certain personal information from you and we may use the information you provide to administer those programs.

3. SHARING OF YOUR INFORMATION

We will not rent or sell your information to third parties outside SmartOrdering or its Affiliates (as defined below) without your consent, except as noted in this Policy.

Parties with whom we may share your information:

• We may share User Content and your information with businesses that are legally part of the same group of companies that SmartOrdering is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences).
• We also may share your information with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.

What happens in the event of a change of control:

• If we sell or otherwise transfer part or the whole of SmartOrdering or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, and any other information collected through the Service may be among the items sold or transferred. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Responding to legal requests and preventing harm:

• We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the Australia where we have a good faith belief that the response is required by law in that jurisdiction, affects Users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. In addition, we may disclose your information that we collect or you provide to enforce our rights arising from any contracts entered into between you and us.

4. HOW WE STORE YOUR INFORMATION

Storage and Processing:

• Your information collected through the Service may be stored and processed in Australia or any other country in which SmartOrdering, its Affiliates or Service Providers maintain facilities.
• SmartOrdering, its Affiliates, or Service Providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from Australian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. For more information, please refer to Section International Users.
• By registering for and using the Service you consent to the transfer of information outside of your country to Australia or to any other country in which SmartOrdering, its Affiliates or Service Providers maintain facilities
• We use commercially reasonable safeguards to help keep the information collected through the Service secure. However, SmartOrdering cannot ensure the security of any information you transmit to the Service or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
  However, the security of your personal information is extremely important. We take the following precautions to make sure it cannot be accessed or altered:
  • Data encrypted in transit
  • Data encrypted in storage
  • Industry standard Internal security protocols
• You are responsible for maintaining the secrecy of your unique password and account information at all times. Your privacy settings may also be affected by changes the social media services you connect to SmartOrdering make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.

5. YOUR CHOICES ABOUT YOUR INFORMATION

Your account information and profile/privacy settings:

• Update your account at any time by signing into your account to see or delete any personally identifiable information we have stored, such as your name, address, email or phone number.

How long we keep your User Content:

We will retain your information and User Content for as long as your account is active or as needed to provide you services. Upon request we will terminate or deactivate your account, SmartOrdering, its Affiliates, or its Service Providers may retain information (including your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes unless a longer retention period is required by law.

6. CHILDREN'S PRIVACY

SmartOrdering does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 please visit our website at https://www.smartordering.com.au for contact information.

7. OTHER WEB SITES AND SERVICES

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. When you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

8. INTERNATIONAL USERS

Your information may be stored and processed in any country in which SmartOrdering, its Affiliates or Service Providers maintain facilities, including outside of the European Union. In this regard, or for purposes of sharing or disclosing data as described in this Privacy Policy, SmartOrdering reserves the right to transfer information outside of your country. By using the Service, you consent to any such transfer of information outside of your country.

9. PRIVACY QUESTIONS

If you have questions or concerns about SmartOrdering's Privacy Policy, please contact us through the website form.

10. CHANGES TO OUR PRIVACY POLICY

SmartOrdering may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of SmartOrdering or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

Last modified: October 20, 2014